Pennine Acute Hospitals
“We’ve got a better phone system, patients have got better access to services and we’re better of...
We make sure that you receive maximum value and the highest standards of service from your taxi provider.
From hotels and casinos to retail sites and transport hubs, many businesses rely on a local taxi firm to transport their customers and staff. However, few realise the true financial value this relationship has for their taxi provider.
Many more allow taxi concessions to operate on an informal basis. Without proper oversight, they risk damaging their reputation through poor service for their customers and illegal payments to staff in return for fares.
With more than 14 years experience in managing taxi contracts and concessions and unrivalled knowledge of the UK taxi market, we help our clients generate additional income from their taxi concessions, provide proper accountability and performance management and ensure legal compliance.
Vetting and selection
Negotiating contracts and rates
Transparent monitoring and reporting
Swift complaint handling
Performance management under strict SLAs
Income management and credit control
“We’ve got a better phone system, patients have got better access to services and we’re better of...
“I’ve been impressed by TMS’s ability to formalise taxi provision, extracting and maintaining the...
“We now have an improved service and a new income stream for all our clubs."...